Contact Us

Talk to a person

Email support@sprigofc.com. A person answers within one business day — faster in December, because we know exactly what month it is.

What to include

• Your order number, if it is about an order
• A photo, if something arrived damaged — it skips a whole day of back-and-forth
• Your ZIP code, if it is about a delivery estimate

Before your order ships

Need to change the address, add to the order or cancel it? Email us as soon as possible — we can usually adjust anything while it is still in the warehouse, and almost nothing after the label is printed.

Setup help

Not sure which tree height fits your ceiling, how to stake a giant Santa into frozen ground, or what size wreath your door can take? Write us. Half the team decorates two houses every December and answers setup questions for fun.